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Mitsubishi Motors Ranks Highest in After-Sales Customer Service Satisfaction for the Second Consecutive Year

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Posted on Ogos 7, 2019

Kuala Lumpur, 7 August 2019 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, ranked highest in J.D. Power 2019 Malaysia Customer Service Index (CSI) Mass Market Study. MMM is ranked highest in overall satisfaction with a score of 791. This is the second consecutive year for MMM to be ranked at number one.

“We are delighted to be ranked highest for the 2019 Malaysia Customer Service Index (Mass Market) Study conducted by J.D. Power. We are even more delighted to win this recognition for the second consecutive year and remained in the top three positions for five consecutive years! This reflects on our commitment to continue to provide a rewarding and positive customers experience from the first initiation of purchase to a satisfying after sales service. We will not rest on our laurels, we will continue to stay on top and provide our customers with a satisfying customer experience.”, said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.

According to J.D. Power, the 2019 Malaysia Customer Service Index (Mass Market) Study is based on responses from 2,644 new-vehicle owners who received delivery of their new vehicle between February 2016 and June 2018 and took their vehicle for service to an authorized service centre between February 2018 and June 2019. The study measures customer satisfaction with the servicing and vehicle-return process and was fielded from February through June 2019.

The study is now at its 17th year, measuring the overall satisfaction among vehicle owners who visited an authorized service centre for maintenance or repair work during the first 12 to 36 months of ownership and is based on five factors; service quality (25%); vehicle pick-up (21%); service initiation (20%); service facility (17%); and service advisor (16%). Overall satisfaction for the industry averages 761 points.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

New Visual Identity for Mitsubishi Motors Showroom Sing Kwung Jidosha

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Posted on Julai 8, 2019

Kuala Lumpur, 8 July 2019 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, together with authorized dealer Sing Kwung Jidosha celebrated a new visual identity (VI) for its Mitsubishi Motors 3S Centre (Sales, Service & Spare parts) in Melaka recently.

The 3S Centre is located at No. 2B, Jalan IMJ1, Taman Industri Malim Jaya, 75250 Malacca.

Sing Kwung Jidosha is the first showroom in Melaka with the Mitsubishi Motors’ new corporate brand; represented by its global tagline ‘Drive Your Ambition’. With Sing Kwung Jidosha’s latest VI upgrade, MMM now have 20 authorized showrooms nationwide incorporating the new VI.

“I would like to thank Sing Kwung Jidosha, for successfully completing this showroom with a new Mitsubishi Motors VI! With an enhanced brand image, this represents our commitment to put customers as the foremost priority, providing them with a seamless experience when they visit our showrooms, and in a more comfortable ambience,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

He added “With Triton ranking the number one pick-up truck in Melaka with 38% market share for Financial Year 2019 (April 2019-March 2020) and MMM’s achievement of ranking number one in J.D. Power 2019 Malaysia Customer Service Index (CSI), we are dedicated deliver top-notch service to all our customers.”

With a built up area of 10,000 square feet, the upgraded 3S Centre houses a comfortable customer lounge with WIFI and sufficient space to display up to four cars. Its service centre also comes with a fully-equipped workshop, capable of servicing up to five Mitsubishi cars with parts storage area, and a Body and Paint facility. The 3S centre also comes with fully equipped advance diagnostic tools and Special Set Tools (SST) to serve every Mitsubishi vehicle.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Buy a New Outlander or ASX and Win a Holiday

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Posted on Mac 11, 2019

Kuala Lumpur, 11 March 2019 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, is offering a holiday package to either Cherating, Janda Baik, Desaru or Cameron Highlands to *selected customers who buy a new Mitsubishi Outlander SUV or ASX Compact SUV. Promotion is valid until 31 March 2019 only.  

Customers who book and register a new Mitsubishi Outlander 2.0-litre or 2.4-litre will enjoy cash rebates up to RM 6,000! The Outlander 2.0-litre is priced at RM 137,888.00 while the Outlander 2.4-litre is priced at RM 152,888.00.

The Mitsubishi ASX Compact SUV 4WD and 2WD comes with cash rebates up to RM 4,000. The ASX 4WD is priced at RM 133,336.08 while the ASX 2WD is priced at RM 118,866.00.

The Outlander and ASX comes with five years warranty/unlimited mileage.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Mitsubishi 4SURE Thrill Event With Two-time Dakar Rally Champion, Hiroshi Masuoka & Malaysian Motorsports Athlete, Leona Chin

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Posted on Mac 5, 2019

Kuala Lumpur, 5 March 2019 – Want to experience first-hand thrills of high speed rides and off-road driving, as well as the proven capabilities of the new Triton? Then come and experience the taste of Dakar Rally as Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, brings you the Mitsubishi 4Sure Thrill event with two-time Dakar Rally champion Hiroshi Masuoka from Japan and Malaysian Motorsports Athlete, Leona Chin!

The event will take place on 9-10 March 2019 (Saturday-Sunday) at Setia City Convention Centre, Outdoor carpark from 10am-8pm. Admission is free.

Hiroshi Masuoka and Leona Chin will be leading the high speed taxi rides by showcasing the capabilities of the new Mitsubishi Triton. The new Triton adopted four pillars under the 4Sure Handling USPs: 4Sure Power; 4Sure Control; 4Sure Agility; 4Sure Safety. With these four pillars, customers are assured of a vehicle that is built to high standards and performance

Hiroshi Masuoka is the second only Japanese driver in history to win the Dakar Rally in year 2002 in a Mitsubishi Pajero/Montero. Masuoka took a second successive victory in 2003. Mitsubishi Motors is the most successful make in Dakar Rally history, winning the “World’s Toughest Race” a record of 12 times.

Leona ventured into motorsports when she was 20 and was quickly associated with the title “girl drifter”. Some of Leona’s recent achievements include Most Promising Female Motorsports Athlete in the Asia Automotive Awards 2019 and Most Inspiring Female Motorsports Athlete in the PETRONAS SIC Motorsports Association of Malaysia (MAM) Awards.

Besides riding on the high-speed rides with Hiroshi Masuoka and Leona Chin, customers can test drive the new Triton on an off-road track with uneven surface and muddy terrain which was specially designed to test Mitsubishi Motors Super-Select 4WD II system and off-road mode. The track also features a descending track to test the Hill Descent Control on the new Triton.

Visitors to the event can also expect the following:

  • First 1,000 customers to own the new Triton will receive an exclusive limited edition Thule Subterra Luggage worth RM2, 000
  • Petrol card vouchers worth RM30 for the first 30 new owners who book any Mitsubishi model
  • Exclusive Ralliart umbrella for new owners who book any Mitsubishi model
  • FREE Starbucks coffee for the first 100 participants to complete all three courses (high-speed ride, off-road obstacle course and on-road test drive)
  • 4Sure Thrill photo/video contest winners will receive RM800 petrol card vouchers, RM500 Touch & Go card and RM300 Tesco vouchers for the first, second and third prize respectively.
  • RM5, 000 worth of lucky draw prizes to be won!
  • Entertainment for the whole family!

More about the new Triton

The new Triton is priced from RM100k and available with a choice of five variants andfour colours.

Prices are quoted on-the-road without insurance (10% SST inclusive) for individual private owners only in Peninsular Malaysia and not applicable in duty free zones.

Pick-up trucks are the foundation of Mitsubishi Motors and the company has been producing pick-ups since 1978. Over 40 years, much experience has been gained not only in engineering reliable and durable vehicles but also understanding the needs of diverse customers.

The new Triton is based on the concept of “Engineered Beyond Tough” and has 40 years of experience in developing pick-up trucks that are durable, reliable and comfortable.

For more information on the new Triton, please visit http://www.mitsubishi-motors.com.my/triton

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Mitsubishi Motors Launches New Showroom in Klang Valley

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Posted on Februari 22, 2019
Kuala Lumpur, 22 February 2019 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, together with authorized dealer Evatrend celebrated the latter second Mitsubishi 3S Centre (Sales, Service & Spare parts) opening in Cheras, Kuala Lumpur today.

This 3S Centre is located at No. 70, Jalan Midah 1, Taman Midah, 56000 Cheras, Kuala Lumpur with a total investment of RM 800,000.00.

With a built up area of 4,908 square feet, the new 3S Centre also houses a fully-equipped workshop with parts storage area for Mitsubishi vehicles. The 3S centre comes with a modern facade, with fully equipped advance diagnostic tools and Special Set Tools (SST) to serve every Mitsubishi vehicle.

“Our principal Mitsubishi Motors Corporation (MMC) in Japan recently launched a new global tagline called ‘Drive your Ambition’. It is a powerful statement of our commitment to the values and aspirations of its drivers. We are pleased to note that Evatrend is the first Mitsubishi Motors showroom with our new corporate identity.”, said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.

From left to right:
COO of MMM – En. Ilham Helmi, CEO of MMM – Mr. Tomoyuki Shinnishi, Chairman of Siang Hin Group – Mr. Low Foi and Managing Director of Siang Hing Group – Mr. Low Siong

Speaking at the launch, Low Foi, Chairman of Siang Hin Group, the parent company of Evatrend says “Our 3S centre is located strategically in Cheras, which makes it convenient for customers from neighbouring towns such as Kajang, and Semenyih to send their cars for servicing.”

He added, “As a Mitsubishi Motors dealer, we are not only committed to promoting good cars, but we are also customer-oriented from sales to after-sales service.”

In conjunction of the 3S Centre launch, Evatrend also took the opportunity to display the newly launched Triton.

With the opening of Evatrend, Mitsubishi Motors Malaysia (MMM) is currently represented by 53 showrooms (out of which 47 are 3S Centres) and 52 service outlets throughout Malaysia. In East Malaysia, MMM is represented by 14 showrooms (6 in Sarawak and 8 in Sabah).

The Triton 4×4 pick-up truck are imported as CBU (Completely Built-Up) units from Thailand while the ASX Compact SUV and Outlander are locally assembled (CKD) in Malaysia.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Field Fix Campaign for Mitsubishi Cars

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Posted on November 7, 2018
Kuala Lumpur, 7 November 2018 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, will be conducting six Field Fix Campaigns for Mitsubishi cars. Overall affected cars are about 23,133 units.

Kindly find list below for all six Field Fix Campaigns:

For all Field Fix Campaigns, MMM will issue notification letters to all affected Mitsubishi owners and the full cost of the replacement and rectification will be borne by the company.

“Safety is our utmost priority thus MMM is taking this initiative to assure customers safety and regrets the inconvenience caused to the affected customers.”, said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

MMM kindly request all affected customers to make an appointment at any of the Mitsubishi Motors authorized service centres for the replacement of the above.

For the list of service centres and further information, please visit: www.mitsubishi-motors.com.my or contact our Customer Careline at 1800 18 8161 (9 am – 5 pm, Mondays to Fridays excluding public holidays).

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Mitsubishi Motors Year End Cash Rebates 2018

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Posted on Oktober 30, 2018
Kuala Lumpur, 30 October 2018 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, is offering attractive cash rebates for the upcoming Year End festivities 2018.

From now until end of December 2018, customers who book and register a new Mitsubishi Outlander – the Outlander 2.0-litre and Outlander 2.4-litre will get Year End cash rebates up to RM8, 000. The Mitsubishi Outlander 2.4-litre is currently selling fast and has limited stock. The Outlander 2.0-litre is priced at RM 137,888.00 while the Outlander 2.4-litre is priced at RM 152,888.00.

The Mitsubishi Outlander recently won “Best Family Ride” at the CarSifu Editor’s Choice Awards 2018 and “Family SUVs of Malaysia” award at the Cars of Malaysia awards 2018.

Outlander

The strong performance was driven largely by a surge of sales for the Mitsubishi Triton and Outlander SUV shown below:

The Mitsubishi Triton recently received the “Pick Up Trucks of Malaysia” award at the Cars of Malaysia awards 2018.

Last but not least, customers who opt for the Mitsubishi ASX 2WD and ASX 4WD Compact SUV will receive Year End cash rebates up to RM 8,000. The Mitsubishi ASX 2WD is priced at RM  118,866.00, while the Mitsubishi ASX 4WD is priced at RM 133,336.08.

In addition, Mitsubishi Motors customers who service their Mitsubishi cars from 1 – 30 November will receive up to 20% discount on selected parts, additives at an attractive price and a free Popsocket Phone Holder with every service.

Triton Athlete

  • Prices stated are OTR price without insurance (10% SST inclusive) for individual private owners only in Peninsular Malaysia and not applicable in duty free zones.
  • Year End Promotions is valid until 31 December 2018 only.
  • Terms and Conditions Apply.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Mitsubishi Motors Reports Positive Sales for First Half of Financial Year 2018 (April – September 2018)

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Posted on Oktober 15, 2018
Kuala Lumpur, 15 October 2018 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, reported positive sales figure of 4,788 units of registration for the first half of Financial Year 2018 (April – September 2018).

The record for first half of Financial Year 2018 performance capped an all-time record for the company with sales increasing 66% from the first half of Financial Year 2017 (April – September 2017). This achievement also marks MMM’s thirteenth year in operations.

The strong performance was driven largely by a surge of sales for the Mitsubishi Triton and Outlander SUV shown below:

“Late last year, we have repositioned our Triton variants to benefit our customers not only in terms of handling, performance and safety, but also to price it affordably to cater for different customers. The positive sales results were also further boosted by the tax holiday period from June-August 2018.”, said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.

“We are also pleased to share that the Triton is still, the only pick-up offering up to 200,000KM or 5 Years of warranty. That means our customers will get to travel more mileage with an added peace of mind.”, Shinnishi added.

Separately, the encouraging sales performance for the Outlander SUV was mainly due to the introduction of the locally-assembled Outlander in September 2017, with a significantly value-for-money price point, and the effect of the tax holiday.

Shinnishi added, “MMM is overall looking at a very positive outlook for the future. We thank our customers for their support towards the Mitsubishi brand. For our customers confidence and satisfaction in our products and services, MMM is committed to continuously deliver only the best.”

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Global Mitsubishi Pick-Ups Celebrating 40 Years of Success!

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Posted on September 27, 2018
Tokyo, 27 September 2018 – Mitsubishi Motors Corporation (MMC) in Japan announced the anniversary of Mitsubishi 4×4 pick-up trucks, providing reliability and durability to customers worldwide for 40 years!

Mitsubishi Triton 1978

In Malaysia, the first Mitsubishi pick-up truck, Mitsubishi Storm was launched in 2001 by its official distributor at that time, United Straits Fuso Sdn Bhd (USF). Mitsubishi Motors Malaysia (MMM) was established in January 2005 and the Mitsubishi Triton was launched in 2006. Today, MMM has sold more than 70,000 units nationwide, with an average sale of 500 units per month.

Mitsubishi Triton 2006

The Triton is the best-selling model for Mitsubishi Motors Malaysia (MMM) with the fifth generation of the Triton currently on sale. Over the years, the Triton have also won numerous awards including Pick Up Trucks of Malaysia award at the Cars of Malaysia Awards ceremony 2018, DSF.my and Allianz- Vehicle of the Year 2017, Carsifu’s Editors Choice Awards 2017- Best Pick Up Truck of the Year and Diesel Engine of the Year.

Kindly find adaptation of press release below from Mitsubishi Motors Corporation:

It’s 1978, and the world is changing. Space Invaders spreads to arcades across the globe and launches the video game industry. The first automated cellular phone network is being built in Japan and Superman takes off in cinemas. Another product is launched which, over the next four decades, will bring mobility to 4.7 million people – the Mitsubishi 1-ton pickup. It’s a pickup truck that can handle all types of road, anywhere on the planet. It has been developed with a design brief – to meet the desire of customers for a pickup with outstanding reliability, durability and payload performance; with levels of drivability, utility, comfort and ride that are on a par with a passenger sedan.

The first models were appropriately named FORTE, although exports used other badges such as L200, which remain in use today. From the very beginning, the FORTE was engineered to provide tough, dependable transport for people and goods.

The FORTE was developed to provide a 1-ton carrying capacity and yet be as easy to drive, have a combination of rugged reliability, easy-to-drive nature and impressive carrying capacity. This soon made it a firm favorite across the world, from frozen wastes to sun-baked deserts.

To ensure customers could go even further afield, Mitsubishi Motors built on its four-wheel-drive heritage by adding a 4×4 version to the range in 1980. This became the foundation for modern Mitsubishi 4WD vehicles, leading directly to the PAJERO/MONTERO and DELICA.

The pickup, soon renamed TRITON in many markets, had a profound effect on the Mitsubishi Motors’ business too. The first and second generation platforms were mainly produced at Mitsubishi Motors Ohe Plant. Since the third-generation model in 1995, production has been concentrated in the Laem Chabang Plant in Thailand, from where they are exported worldwide. It is now Mitsubishi Motors’ biggest factory, producing about 400,000 vehicles.

Here is a reminder of the previous generations of the FORTE, TRITON and L200 – and a glimpse at what the near future might hold.

1st Generation

September 1978

  • FORTE, a 1-ton pickup truck was introduced in Japan and exported with names including the MITSUBISHI TRUCK and L200. Exports to North America started the following October.
  • The only body option is a single cab. Power is from a 2.0-litre petrol, with a 2.6-litre option for North America and 1.6-litre engine for Japan and for other regions. A 2.3-litre diesel engine was available for general exports.

October 1980

  • Introduction of a part-time 4WD system

2nd Generation

March 1986
  • Full model change. Variations now offered included three body types: Single Cab, Club Cab, Double Cab with short and long body styles available with the Single Cab. New 2WD and 4WD drivetrain options were available, with 2.0-litre and 2.6-litre petrol engines and 2.5-litre diesel engine (increased from 2.3-litre).
May 1991
  • Introduced as STRADA into the Japan market (double-cab only)

3rd Generation

November 1995
  • The new pickup truck model L200 STRADA was introduced in Thailand.
  • Production is concentrated in the Laem Chabang Plant, Thailand from where it is exported worldwide.
  • Three body variations include Single Cab, Club Cab, and Double Cab for exports. Powered by 2.5-litre or 2.8-litre diesel engines. The 4WD mechanism is equipped with innovative “Easy Select 4WD” system.

4th Generation

August 2005
  • The new pickup TRITON was introduced in Thailand. Sales in other markets started sequentially following the introduction in Thailand.
  • Three body configurations – Single Cab, Club Cab, Double Cab, and engines include newly-developed 2.5-litre and 3.2-litre common-rail diesel. Drivetrain options are 2WD and a 4WD equipped with “Easy Select 4WD” or “Super Select 4WD” systems.

5th Generation

November 2014
  • The 5th generation is introduced in Thailand. Sales in other markets follow.
  • Three body configurations – Single Cab, double door Club Cab, and Double Cab. Powertrains are a newly-developed 2.4-litre MIVEC diesel turbo, 2.5-litre diesel turbo, and 2.4-litre petrol. Drivetrain options are 2WD and 4WD, with the availability of “Super Select 4WD-II” system, which adopted an electronic actuator.
And the future of the pickup will soon be revealed‚

1st Generation 1978 FORTE/L200

There is a huge overseas demand, particularly in North America, for small pickup trucks, where they are used casually for commuting to school and work, as well as for recreation.

Mitsubishi Motors introduced its first 1-ton pickup truck with the name FORTE in September 1978, and began to export to North America from the following October.

The name for the 1-ton pickup truck “FORTE” means “strong” in Italian. The prototypes underwent rigorous endurance testing on a massive scale in North America, Thailand, and Saudi Arabia to ensure reliability. A total of approximately 657,000 vehicles were produced in the Ohe Plant in Japan, and partially in the Laem Chabang Plant in Thailand.

The styling took its cues from the compact sedan GALANT, with a long nose, an air-dam skirt which was introduced for trucks for the first time, and four round headlights. The FORTE was powered by a 2.0-litre and 2.6-litre petrol engines for North America and 1.6-litre petrol engine for Japan and other regions. A 2.3-litre diesel engine was available for general exports. Its wide 1,360mm front track and long wheelbase of 2,780mm ensured superior driving stability.

The chassis was sophisticated for a commercial vehicle too, with front disc brakes, double wishbone/coil springs for the front suspension, and leaf springs and rigid axle in the rear.

The very quiet interior results from an uncompromising approach to NVH performance, which includes the use of a 2-piece prop shaft and the generous use of strategically-placed sealing materials.

Mitsubishi Motors leveraged its many years of experience of building Jeeps, and added a newly-developed part-time 4WD transfer system with a directly-linked silent chain. This system reduced gear noise and power loss, and enabled high-speed on-road driving.

This model served as the forerunner for Mitsubishi Motors’ 4WD lineup such as the PAJERO/MONTERO and the DELICA.

2nd Generation 1986 STRADA/L200

There was a full model change in March 1986.

The exterior sports a classy makeover with a new front grille design, among other detail changes. And the lines create a shape that looks as tough and modern as it is aero-efficient.

A wider variety of configurations were offered, including three body types: Single Cab, Club Cab, Double Cab, short and long body style available for Single Cab, 2WD and 4WD drivetrain options, 2.0-litre and 2.6-litre gasoline engines, and 2.5-litre diesel engine.

The naming changed too, with double-cab STRADA being introduced in Japan in 1991. The model was also called MIGHTY MAX in North America, TRITON in Australia, and L200 in other areas. In North America, it was also sold by Dodge as the RAM 50.

A total of approximately 1,146,000 2nd generation models were produced in the Ohe Plant in Japan, and the Laem Chabang Plant in Thailand.

3rd Generation 1995 STRADA/L200

Production of the third generation STRADA/L200 began in November 1995 in Thailand. The interior and exterior designs were fully revised to give a distinctive and cutting-edge look.

The new style reflected the customer need to have a pickup truck which could also be used as a passenger car for personal use. The model was positioned as a roomy five seater that was comfortable and capable enough for both recreational and commercial uses.

Power and off-road performance were improved with a 2.5-litre intercooled turbodiesel engine and features such as “Easy Select 4WD.” Safety and equipment levels were also enhanced to match the expectations of buyers used to passenger car levels of comfort.

The STRADA/L200 was sold in Thailand and also exported to Europe, Oceania, Latin America, the Middle East and Africa. A total of approximately 1,046,000 vehicles were produced.

It featured:

  • A fresh new look that combines the toughness of a pickup truck with the style of a passenger car
  • An interior with a passenger car feel, featuring molded door trimmings and oversized padding for comfort
  • A roomy cargo area that is among the largest in its class
  • The 2.5-litre turbodiesel intercooled engine with better drivability
  • Enhanced passive and active safety features such as driver-side airbag, anti-pinch power windows, and high level brake lights
  • Mitsubishi Motors “Easy Select 4WD” system was adopted, with its synchronized free-wheel front differential that allows the driver to choose the most efficient drive mode for any road surface.
  • Available on some trim levels are: Mitsubishi Motors ABS, which prevents the wheels from locking up during braking to stabilize body attitude and handling; and a hybrid limited slip differential (LSD) that enhances driving stability

4th Generation 2005 TRITON/L200

In August 2005 there is full model change and after its introduction in Thailand in 2005 it was exported in stages to approximately 150 countries worldwide, becoming an important model in Mitsubishi Motors’ global strategy.

The TRITON/L200 was developed with the following three key features to help it conquer the world. First, it had to exceed the basic performance requirements of pickup trucks such as economy, durability, and reliability. Second, it had to have the highest quality standards to further strengthen the brand on a global scale. And lastly, it had to meet a wide variety of customer needs, not just be a commercial use vehicle.

A total of 1,423,000 4th generation TRITON/L200 were produced.

Characteristic features of the 2005 TRITON/L200 include an innovative interior and exterior design which suggests sportiness while also being stylish. The packaging gives the roomiest interior in its class, while the suspension and interior equipment enable ride comfort to rival passenger cars.

These elements not only highlighted the innovativeness of the TRITON/L200 in the marketplace, but dispelled the general image of pickup trucks as merely commercial vehicles. This greatly expanded the customer base of Mitsubishi Motors’ pickup trucks.

A newly developed diesel engine with a direct injection common rail produced high power while achieving low fuel consumption, exhaust emissions, and noise levels.

The newly designed body also achieved the highest level of crashworthiness in its class. Participation in the Dakar Rally and other races built up its superior off-road 4WD performance and helped tell the world about the TRITON/L200’s toughness.

  • Body configurations include three types: Single Cab, Club Cab, and Double Cab.
  • Engines include newly developed 2.5-litre and 3.2-litre common rail diesel engines.
  • Drivetrains are 2WD and 4WD (“Super Select 4WD” and “Easy Select 4WD”).

5th Generation 2014 TRITON/L200

In 2014, the new 5th generation TRITON/L200 further refines the concept to meet with the increasingly varying needs of customers. Improved usability and durability for commercial use, a sporty feel that is both easy and fun to drive, quality that gives customer satisfaction, and comfort for every passenger are all qualities that the new TRITON/L200 has realized, evolving into the “ultimate sports utility truck.”

Three cabin types are offered to meet each purpose: Single Cab, Double Cab, and double door Club Cab.

The 2.5-litre turbodiesel and 2.4-litre gasoline engines have been improved and are offered alongside a newly-developed 2.4-litre MIVEC “clean” turbodiesel. It delivers superior performance while achieving top-level fuel economy and lower CO2 emissions. A 6-speed manual and 5-speed automatic transmission with sports mode are also offered for the first time.

The 4WD systems continue to develop too. The “Easy Select 4WD” system has three positions: 2H, 4H, 4L to provide optimum traction to match road conditions, and the “Super Select 4WD-II,” with an electronic actuator.

A 2WD option is still offered, including the standard version and a “High Rider” model which has the same ground clearance as the 4WD for improved rough-road performance.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.

Mitsubishi Motors Malaysia Ranks Highest in After-Sales Customer Satisfaction

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Posted on September 20, 2018

Kuala Lumpur, 20 September 2018 – Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, ranked highest in this year’s J.D. Power Malaysia Customer Service Index (CSI) Mass Market Study. MMM ranks highest across all factors, with an overall score of 814, among eight other brands.

Mitsubishi Winning After Sales Customer Satisfaction
“MMM is happy to be ranked highest for the CSI Mass Market Study conducted by J.D. Power 2018. This reflects MMM’s commitment to continue to provide a rewarding and positive customers’ experience from the first initiation of purchase to a satisfying after sales service. This is an encouragement for us to aim to do better and to strive to maintain number one every year!”, said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.

Study on Overall Satisfaction for Maintenance Repair Work

Check and Service Quality Assured all Time

The 2018 Malaysia Customer Service Index (Mass Market) Study is based on responses from 2,957 new-vehicle owners who received delivery of their new vehicle between March 2015 and July 2017 and took their vehicle for service to an authorized service centre between March 2017 and July 2018. The study measures customer satisfaction with the servicing and vehicle-return process and was fielded from March through July 2018.

Now in its 16th year, the study measures overall satisfaction among vehicle owners who visited an authorized service centre for maintenance or repair work during the first 12 to 36 months of ownership and is based on five factors (in order of importance): service quality (25%); vehicle pick-up (21%); service initiation (20%); service facility (17%); and service advisor (16%). Overall satisfaction for the industry averages 754 points.

About Mitsubishi Motors Malaysia (MMM)

Mitsubishi Motors Malaysia (MMM) was formed on 29 January 2005 and is the official distributor of Mitsubishi Motors vehicles in Malaysia. As one of Malaysia’s leading automotive companies, the company is now represented by 58 showrooms (out of which 47 are 3S Centres and 7 are 4S Centres) and 59 service outlets throughout Malaysia.  In East Malaysia, MMM is represented by 15 showrooms (8 in Sarawak and 7 in Sabah).

MMM is committed to selling a range of vehicles that are high in quality, performance, safety, comfort, and technologically advanced. The Triton 4×4 pick-up truck is imported as CBU (Completely Built-Up) units from Thailand and the XPANDER is locally assembled (CKD) in Malaysia.

“Drive your Ambition” is a powerful statement of Mitsubishi Motors Corporation’s (MMC) ongoing commitment to the values and aspirations of its drivers. Following this, MMM strives to provide unique experiences and inspire our customers to go the distance with our vehicles.