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Our dedicated team is here to help you with any questions or support you may need.

Operation Hours

Mon-Fri, 9.00 a.m. to 5.00 p.m.

General Line

General Line - 03 7680 6688
Customer Careline - 1800 18 8161

Mitsubishi Assist 24 Hours

1800 88 2166
03 2161 0246

This service is for emergency, breakdown and roadside assistance.
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Office Address

Level 6, Building A, Dataran PHB, Saujana Resort, Seksyen U2, 40150 Shah Alam, Selangor.

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Find your nearest Mitsubishi dealership for all your showroom, service center, or accident service needs.

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General Inquiries

For enquiries about Mitsubishi, please fill in your details in the form below. Your query will be responded as quickly as possible.

FAQ

Sales
  1. How much is the booking fee?
    The standard booking fee is RM300. Please refer to the nearest Mitsubishi Authorised Dealer for standard booking fees by model and variant.

  2. How much do I need to pay for the down payment?
    The down payment is subject to the approved loan by bank. You may contact your Sales Advisor for the actual amount.

  3. If I cancelled my booking, when will the booking fee be refunded?
    Refund of booking fee is subjected to the dealer's refund guideline. Please contact your Sales Advisor for advice.

  4. How long do I have to wait for the delivery of my car?
    The waiting time for delivery varies from one model to another. Please speak to your Sales Advisor about the estimated delivery date.

  5. Do you provide trade-in service?
    Mitsubishi Authorised Dealers does not offer trade-in services. Nonetheless, you may want to contact your preferred dealer for further advice.

  6. I want to test-drive your vehicle, what should I do?
    Please contact the nearest Mitsubishi Authorised Dealer to check on the availability of your preferred model. The availability of car models for viewing and test drive may different from one dealer to another.

  7. I would like to know about the sales promotion.
    Sales promotion varies between models. Please contact Mitsubishi Authorised Dealer for information about promotions offered.
  1. May I know the service maintenance interval of Mitsubishi vehicle?
    Service intervals is as per stated in the Periodic Inspection and Maintenance Owner's Manual. Please refer to your preferred dealer for further information.

  2. Is the vehicle alignment and balancing part of regular maintenance?
    It's optional and recommend every 10,000km. You may contact any of our Mitsubishi Authorised Dealers for assistance.

  3. What is the importance to keep up for the schedule maintenance?
    Yes it is importance for the performance of the car. You may contact any of our Mitsubishi Authorised Dealers for assistance.

  4. I would like to know the cost for my next service maintenance?
    Yes, you may contact any Mitsubishi Authorised Dealers for assistance.

  5. What are the types of engine oil that Mitsubishi use?
    You may refer to the Service Maintenance Interval or Please contact our Authorised Service Dealers for assistance.
  1. I would like to make an appointment for service. What would I need to do?
    For service appointment, you may download our Mobile Connect MY in Apple store or Google Play store. Alternatively, you may contact any Mitsubishi Authorised Dealer for immediate assistance.

  2. What are the consequences if I arrive late for my service appointment?
    If you are late, you will consider walk-in and service will no longer under scheduled time.

  3. I need to change my service appointment. What should I do?
    Any changes on service appointment, you may log in to Mobile CONNECT MY or you may also contact any Mitsubishi Authorised Dealer for immediate assistance.

  4. Can I walk in to any Mitsubishi Authorised Dealer to service my vehicle?
    We recommend you to make prior service appointment to ensure your available spot.

  5. I have trouble to access my Mobile CONNECT MY. What should I do?
    You may contact Dealer Customer Relations Executive of Mitsubishi Authorised Dealer for immediate assistance.

  6. How long will it take for my car to be service?
    Time taken to service your vehicle may varies. We suggest you to seek an advise from Mitsubishi Authorised Dealer for the time taken to complete the job for your vehicle.
  1. I would like to know the warranty period of my vehicle?
    You may contact your Mitsubishi Authorised Sales Dealer for information of your warranty.

  2. What are the items covered under warranty?
    You may refer Service Booklet Manufacturer Limited Warranty.

  3. What is the warranty for battery?
    The battery is 1 year or 20,000km which ever comes first from the registration date.

  4. Will my warranty be void if I service my car at non-Mitsubishi Authorised Dealer?
    Our Mitsubishi Authorised Dealers is certified mechanics that use specific parts and follow certain procedures. Deviating from these might effect warranty coverage for the parts or systems involved.

  5. I lost my Service Booklet and my Owner's Manual, can I get a new one?
    You may refer or contact our Mitsubishi Authorised Dealer for immediate assistance.

  6. Is the vehicle alignment and balancing are covered under warranty of the Vehicle?
    You may refer or contact our Mitsubishi Authorised Dealer for immediate assistance.

  7. Is the warranty of the vehicle is still intact if I purchased from an used car dealer?
    Please contact with our nearest Mitsubishi Authorised Dealer for immediate assistance.
  1. What is the requirements to enjoy the services?
    You may refer to our Authorised Dealer for assistance or please visit our website for more details and information.

  2. What is MA24 benefits?
    You may refer to our Authorised Dealer for assistance or please visit our website for more details and information.

  3. How to be a member of MA24?
    Please contact our nearest Mitsubishi Motors Malaysia Authorised Dealer to renew your motor insurance and enjoy our MA24 membership.

  4. If I have an emergency with vehicle, breakdown/cannot start, what should / if I need emergency assistance, who I am supposed to contact?
    Please contact our Mitsubishi Assist at 1800-88-2166 for immediate assistance.

  5. What are the panel insurance of Mitsubishi Motors Malaysia Sdn Bhd?
    You may refer to our Authorised Dealer for assistance or please visit our website for more details and information.

  6. What is agreed value for Mitsubishi models?
    You may refer to our Authorised Dealer for assistance or please visit our website for more details and information.
  1. Where to buy Mitsubishi parts?
    Please refer to our Mitsubishi Authorised Dealer for detailed information.

  2. I would like to purchase spare parts for my vehicle?
    You may contact any of our Mitsubishi Authorised Service Center for assistance.

  3. I would like to know the prices of spare parts?
    Please contact with our Mitsubishi Authorised Service Centers for further assistance.

  4. How do I know about the spare parts stock availability?
    Please contact with our Mitsubishi Authorised Service Centers for further assistance.

  5. How can I know if the spare part is genuine? How do I know the parts installed by the dealer is genuine parts?
    Spare parts installed by any Mitsubishi Authorised Service Center is genuine spare parts.

  6. Am I allowed to purchase spare parts from Mitsubishi Authorised Service Center?
    Please contact Mitsubishi Authorised Service Dealer for further details and information on this parts purchase only.

  7. What is the warranty of the parts that has been installed by Mitsubishi Authorised Service Center?
    The standard warranty will be 6 months or 10,000km which ever comes first.
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